Lead the end-to-end implementation, administration, and continuous improvement of the university’s ERP / Campus Management System.
Collaborate with academic and management offices to develop ERP requirement documents.
Ensure seamless integration of ERP modules across Student Lifecycle Management, HR, Payroll, Finance, Supply Chain, Project Management and other operational functions.
Coordinate with internal stakeholders and external ERP consultants to ensure deliverables are aligned with project scope, timelines, and budgetary constraints.
Continuously monitor ERP system performance and proactively initiate improvements to optimize efficiency, user experience, and data security.
Ensure data integrity, enforce compliance with university policies, and alignment with regulatory requirements.
Develop and present progress reports, dashboards, and system status updates to senior leadership and key stakeholders.
Qualification & Experience:
Minimum 16 years of education in Computer Science, Information Systems, Business
Administration, or a related discipline.
At least 8 years of relevant experience in ERP implementation / management, including a minimum of 3 years in a leadership or managerial capacity.
Demonstrated hands-on experience with ERP solutions in higher education, such as
Microsoft Dynamics (AX, D365) and SAP.
Strong understanding of academic operations, student lifecycle, and administrative functions including HR, payroll, finance, supply chain and project management.
Excellent communication, interpersonal, analytical, and problem-solving skills.
Preferred Skills:
Professional certifications such as PMP, ITIL, or ERP-specialized credentials.
Experience with cloud-based ERP implementations.
Proficiency in data visualization and analytics tools such as Power BI or Tableau.
Comprehensive knowledge in integrated campus technologies, including SIS, LMS, CRM platforms.
