Manager ERP Management

Key Responsibilities:

• Lead the end-to-end implementation, administration, and continuous improvement of the university’s ERP / Campus Management System.
• Collaborate with academic and management offices to develop ERP requirement documents.
• Ensure seamless integration of ERP modules across Student Lifecycle Management, HR, Payroll, Finance, Supply Chain, Project Management and other operational functions.
• Coordinate with internal stakeholders and external ERP consultants to ensure deliverables are aligned with project scope, timelines, and budgetary constraints.
• Continuously monitor ERP system performance and proactively initiate improvements to optimize efficiency, user experience, and data security.
• Ensure data integrity, enforce compliance with university policies, and alignment with regulatory requirements.
• Develop and present progress reports, dashboards, and system status updates to senior leadership and key stakeholders.

Qualification & Experience:

• Minimum 16 years of education in Computer Science, Information Systems, Business
• Administration, or a related discipline.
• At least 8 years of relevant experience in ERP implementation / management, including a minimum of 3 years in a leadership or managerial capacity.
• Demonstrated hands-on experience with ERP solutions in higher education, such as
• Microsoft Dynamics (AX, D365) and SAP.
• Strong understanding of academic operations, student lifecycle, and administrative functions including HR, payroll, finance, supply chain and project management.
• Excellent communication, interpersonal, analytical, and problem-solving skills.

Preferred Skills:

• Professional certifications such as PMP, ITIL, or ERP-specialized credentials.
• Experience with cloud-based ERP implementations.
• Proficiency in data visualization and analytics tools such as Power BI or Tableau.
• Comprehensive knowledge in integrated campus technologies, including SIS, LMS, CRM platforms.